General Questions

What is ceramic coating and how does it work?

Ceramic coating is a liquid-applied protective layer engineered to chemically bond to surfaces such as paintwork, gel coat, plastics and glass.

Once cured, it forms a durable barrier designed to:

Unlike waxes or sealants, ceramic coatings are not temporary surface layers they are engineered for long-term performance.

What makes Protect Group different from other protection companies?

Our model combines:

This is why our partners see higher attachment rates and stronger customer retention.

Where is your technology developed?

Our coatings are engineered and manufactured in Japan, based on advanced chemical engineering developed through decades of industrial research focused on real-world performance under heat, pressure and chemical exposure.

This technology is widely used in some of the harshest climates globally, including:

Performance & Expectations

Will the coating make my vehicle or caravan completely scratch-proof?

No and any company claiming this is misleading.

Ceramic coatings are designed to reduce minor surface marring and environmental damage, not eliminate it entirely.

They provide a protective barrier, not an indestructible shield.

Why does water still sit on the surface instead of sliding straight off?

This is one of the most misunderstood areas.

A properly functioning coating creates hydrophobic behaviour, meaning water forms tight beads and releases more easily.

However:

…all influence how water behaves.

Beading = the coating is working.
“Water flying off instantly” is not a realistic or necessary performance metric.

How long does the coating last?

Our protection system is designed for long-term durability when maintained correctly.

Longevity depends on:

We support this with a lifetime-backed guarantee structure, subject to proper care and conditions.

Will the coating prevent fading and oxidation?

It significantly reduces the risk.

Australia’s UV exposure is among the harshest globally. Over time, untreated surfaces will degrade.

Our coating acts as a barrier against UV, contamination and environmental stress, helping maintain:

Application Process

What preparation is required before applying the coating?

Preparation is critical this is where most results are won or lost.

Our process includes:

Skipping preparation compromises performance. We don’t cut corners here.

How long does the process take?

Typical timeframes:

Larger or heavily weathered units may require additional time.

Can ceramic coating be applied to all surfaces?

We can protect a wide range of surfaces including:

However, some surfaces (such as matte finishes) may not be suitable depending on the product used.

Maintenance & Aftercare

Do I still need to wash my vehicle or caravan?

Yes protection does not mean no maintenance.

The coating is designed to make cleaning:

…but regular washing is still required.

What products should I use?

We recommend using our Protect Group Aftercare System, designed specifically to work with our coatings.

Using incorrect or harsh chemicals can:

How often should I clean it?

As a general guide:

Bird droppings, bug splatter and salt should be removed as soon as possible.

Warranty & Guarantee

What does your lifetime guarantee cover?

We offer a multi-layered protection guarantee, which may include:

This is designed to provide long-term confidence not just short-term reassurance.

Are there any conditions to the guarantee?

Yes, as required under Australian Consumer Law.

To maintain coverage:

Full terms are provided at the time of application.

Do I need annual inspections?

No, we do not require mandatory annual inspections.

However, proper maintenance remains essential.

For Dealers & Partners

Do you offer dealer programs?

Yes we operate a national dealer integration program.

This includes:

Can you support national rollouts?

Yes we are structured to support:

We don’t just supply product we build the system around it.

What kind of results do dealers typically see?

Dealers working within our system typically see:

Still Have Questions?

If you’re unsure whether this is right for you, speak with our team.

We’ll walk you through:

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